Welcome to Hendre. These Terms and Conditions (“Terms”) govern your access to and use of our website and services. By using our website or booking any of our services, you agree to these Terms.
1. Use of Website
By accessing or using www.hendre.fr, you confirm that:
- You are at least 18 years old or using the site under parental/guardian supervision.
- You will use our website lawfully and for legitimate purposes only.
- You will not misuse the website, introduce malware, or engage in any fraudulent activity.
2. Services Provided
Hendre offers professional home services such as handyman repairs, cleaning, and maintenance. All services are subject to availability and may vary by location.
We reserve the right to:
- Refuse any service request at our discretion
- Modify or discontinue services without notice
- Make reasonable changes to pricing or service descriptions
3. Booking and Payment
- Bookings must be made through our website, by phone, or via email.
- Full or partial payment may be required before service confirmation.
- Accepted payment methods include credit/debit cards, bank transfer, and approved digital wallets.
- Prices include applicable VAT unless otherwise stated.
4. Cancellations and Refunds
- You may cancel or reschedule a service with at least 24 hours notice.
- Late cancellations (less than 24 hours) may incur a cancellation fee.
- Refunds, if applicable, will be processed to the original payment method within 7 business days.
5. Liability Disclaimer
While we strive for quality service, Hendre is not liable for:
- Any indirect, incidental, or consequential damages arising from the use of our services or website
- Client-provided materials, equipment, or instructions leading to damage or failure
- Delays due to circumstances beyond our control (e.g., weather, traffic, supplier delays)
6. User Responsibilities
Clients are responsible for:
- Providing safe, accessible work environments
- Disclosing any known hazards or special requirements before service begins
- Ensuring pets, valuables, and sensitive materials are secured during service
7. Intellectual Property
All content on this website (text, graphics, logos, photos, and code) is the property of Hendre and protected by applicable copyright laws. Reproduction or redistribution without permission is prohibited.
8. Privacy
Your use of the site is also governed by our Privacy Policy, which outlines how we collect and manage your data.
9. Governing Law
These Terms are governed by and construed in accordance with the laws of France. Any disputes arising under these Terms shall be subject to the exclusive jurisdiction of French courts.
10. Contact Information
If you have any questions about these Terms, please contact us:
📍 Hendre, France
📧 support@hendre.fr
📞 +33 [Your Contact Number]